Salesforce Experience Cloud Certification

The Salesforce Experience Cloud Consultant Course is designed to provide students with the knowledge and skills required to implement and manage Experience Cloud solutions using the Salesforce platform.

This course covers a variety of topics related to Experience Cloud, including site creation, branding and theming, content management, user and access management, and integration with other Salesforce products.

The course begins with an introduction to Experience Cloud, its benefits, and its use cases. Students will learn how to create a custom site using the Experience Builder tool and customize its look and feel with branding and theming.

They will also learn how to manage and organize content, including pages, articles, and files, using the Content Management System.

In addition to content management, the course covers user and access management, including user authentication, identity verification, and role-based access control. Students will learn how to configure user authentication using different authentication methods, such as social sign-on and single sign-on.

Throughout the course, students will gain hands-on experience through a series of exercises that allow them to practice and apply the concepts covered in the course.

By the end of the course, students should be able to design, configure, and manage Experience Cloud solutions that meet the needs of their organization and its users.

Certification overview

• Experience Cloud Basics 8%
• Sharing, Visibility and Licensing 17%
• Branding, Personalization and Content 15%
• Templates and Themes 10%
• User Creation and Authentication 13%
• Adoption and Analytics 5%
• Administration, Setup and Configuration 25%
• Customization Considerations, and Limitations 7%